Docs › Surveys
Shopify Flow, customer tags & metafields
Connect once
Open Integrations and confirm the Shopify card shows Connected ✓ (it connects automatically when you open the app). This lets the app write to your customer records.
Shopify Flow
Every answer fires the Survey response submitted trigger with the customer, survey set, question, answer, and order reference. Build flows like: answer contains "gift" → add order tag → notify Slack.
Tags & metafields
- Choice/NPS answers become customer tags like
clv-source-tiktok— usable in Shopify segments and every app that reads tags. - All answers save to customer metafields under the
customerluvnamespace — visible on the customer page and in Flow conditions.
This is the "Shopify Analytics integration" merchants actually want: your answers, native to Shopify's customer data, readable everywhere.
Questions? hi@customerluv.app — a founder answers every message.