Surveys
One-question-at-a-time surveys on the thank-you page — the moment your buyer is paying the most attention. Know exactly where every customer came from.
What's inside
The thank-you page is the highest-attention screen in your whole store, and most merchants waste it. Customer Luv Surveys asks one sharp question at a time — attribution first, because that's the answer worth the most money — and pipes every response into the tools you already use, with a gift at the end that turns the survey into a second order.
Product-targeted question sets
Show prenatal buyers prenatal questions and hoodie buyers hoodie questions. Include or exclude by product keyword; duplicate a set in one click and retarget it.
Five question types
Single choice, multi-response, open text, date, and NPS 0–10 — each stored with the right data type so Klaviyo reads dates as dates and NPS as a number.
Conditional follow-ups
Any choice can branch: 'Google search' asks 'What did you search for?', then the survey returns to the main path by itself. One level deep on purpose — progress never looks longer to the buyer.
Ask until answered, across devices
Answered questions are skipped on the buyer's next order, even on a different device, because history lives server-side by email.
A gift at the finish line
End any set with a gift button built by the in-app link builder — surveys become cross-sells, not dead ends.
Integrations that matter
Klaviyo events and typed profile properties, GA4, Shopify Flow, customer tags and metafields, and CSV export. Your data, everywhere you need it.
How it works
Live in minutes, not a services engagement — watch the clock.
Install & open
install the app and open it from Apps in your Shopify admin.
Add recommended sets
start from proven, attribution-first questions; they arrive disabled so nothing goes live until you say so.
Target & enable
target a set by product and audience, give it a heading, toggle it on, and Save.
See it live
hit View live on store to preview it on the thank-you page, no test purchase needed.
Pairs well with
Independent on their own, better together.
Surveys, on your store
Free plan on every app; paid tiers start under $10/month with a 30-day free trial — never a percentage of your revenue.
Join the beta