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The shared inbox & customer context
Every message, in context
Each incoming message shows the customer's profile and recent orders right beside it, so whoever answers has the full picture without switching tabs.
Store-aware link suggestions
As you reply, Luv Reply can suggest the exact links a shopper is likely asking for — tracking, returns, a specific product — so answers are fast and accurate.
The AI digest
The digest summarizes what customers keep asking about, so you can fix the root cause instead of answering the same question forever.
Questions? hi@customerluv.app — a founder answers every message.