Ady · AI helper

Ady for Pop Up & Quiz: build a popup from your products in one ask

Ady is the AI helper inside Pop Up & Quiz. Describe the popup you want, and Ady writes the lessons and quiz steps from what you sell, saves it as a draft, and tells you where shoppers drop off once it’s running. Here’s how to use it, with prompts you can paste.

Updated 6 min readBy the Customer Luv team
Ady the owl beside a chat that asks for a holiday popup with 15% off, with a Confirm card to turn it live
The short answer

Open Pop Up & Quiz and you land on Ady. Type the popup you want, for example “Make a holiday popup with 15% off.” Ady writes the steps from your products, saves the popup as a draft and shows a Confirm card. Nothing reaches your store until you click it.

Start here: let Ady read your store

Ady is the first page of the app, with a box to ask in and a few ideas to start from.

Before it writes anything shoppers will read, Ady looks over your store and keeps a short note: what you sell, who buys it, how your store talks, and words to steer clear of. It sits on Ady’s page under What Ady knows about your store, and you can edit it any time.

Every lesson and quiz question Ady writes uses that note, in your store’s voice. Ady writes about products only from your own product text, never adds claims your store doesn’t make, and leaves prices out of anything shoppers see, because prices change.

Describe a popup, get a draft

Say what the popup is for and what it gives away. Ady builds the whole flow: the opening screen, a short lesson or quiz steps written from your products, the question, and the reward.

Ady chat in Pop Up & Quiz: the merchant asks for a holiday popup with 15% off, Ady saves a two-step gift finder as a draft, and a Confirm card offers to turn it live
One ask turned into a two-step gift finder, saved as a draft. Demo store.

In the example above, one sentence became a gift finder: who the shopper is buying for, then a mood, then 15% off with a code made for each shopper, shown on screen and applied at checkout. Keep going in the same chat: “Make the first lesson shorter.” “Add a question about budget.” “Show it on exit intent instead.”

Prompts to paste

Copy any of these into Ady’s box and swap in your own words.

“Make a holiday popup with 15% off.”A draft popup with quiz steps written from your products.
“Suggest a quiz question that fits my products.”Question ideas with answer options you can drop into any popup.
“Write a shorter first lesson for my popup.”A tighter opening step. If the popup is live, the change waits for your Confirm.
“Where do shoppers drop off in my popup?”The screen that loses the most people, and one thing to try.
“Is my popup showing on my store?”Ady checks the theme embed and your live popups, and says what’s missing.
“Put the discount bar at the bottom on phones.”Sets up the bar that shows a shopper’s code, ready for you to confirm.
“Send new sign-ups to my Klaviyo newsletter list.”Sets up Klaviyo for the popup, ready for you to confirm.

Find where shoppers drop off

Ask “Where do shoppers drop off in my popup?” and Ady reads that popup’s own funnel: how many shoppers saw each screen and how many moved on. You get the screen that loses the most people and one change worth trying, in a sentence or two. Ask “Which popup brings the most sign-ups?” to compare them.

Check it’s showing, then the bar and Klaviyo

A popup that isn’t showing earns nothing. Pop Up & Quiz runs as a theme app embed, which has to be switched on in your theme editor. Ask “Is my popup showing on my store?” and Ady checks the embed and your live popups and tells you exactly what to fix.

Ady can also set up the discount bar that confirms a shopper’s code (where it sits, on desktop and phones) and connect the popup to your Klaviyo list, so your welcome flow starts. Both change what shoppers see or receive, so both wait for your Confirm.

Nothing goes live until you click Confirm

Ady can draft as many popups as you like. Anything shoppers would see waits for you: a card appears in the chat that says exactly what will happen, and nothing changes on your store until you click Confirm. A “yes” typed in the chat doesn’t count; only the button does. It works the same on your phone.

Ady in Pop Up & Quiz on a phone: a holiday gift finder saved as a draft and a Confirm card to turn it live
The same Confirm card on a phone. Demo store.

What waits for your click

Everything else Ady does right away: drafting, reading your numbers and checking your setup.

1Going live — turning a popup on, so shoppers see it
2Editing a live popup — any change to a popup shoppers can already see
3Deleting a popup — Ady never removes anything on its own
4The discount bar and Klaviyo — where the bar sits and what goes to Klaviyo
Changes shoppers would see always wait for a Confirm card.
Your store data goes to Anthropic, our AI provider, only to answer your question, and it isn’t used to train models. The details are in our privacy policy.

Credits on each plan

Ady runs on credits. A quick question uses a few; building a whole popup uses more. The ring on Ady’s page shows what you have left.

Ady credits on each plan
PlanAdy
Free150 credits to try, once. They last 30 days from Ady’s first answer.
A paid plan’s free trial1,000 credits
Starter and Grow1,000 credits a month, topped back up on the 1st
ProNo credit count

Each app has its own Ady, with its own chats, credits and notes about your store. Prices for each plan are on the pricing page.

Try Ady in Pop Up & Quiz

Every plan includes Ady, with 150 credits to try on Free.

Join the beta

Frequently asked questions

What is Ady?
Ady is the AI helper built into Pop Up & Quiz, Customer Luv Surveys and Luv Tracking. In Pop Up & Quiz, Ady builds popups and quiz steps from your products, explains where shoppers drop off, checks the popup is switched on in your theme, suggests quiz questions, and sets up the discount bar and Klaviyo. It’s the first page you see when you open the app.
Will Ady put a popup on my store without asking?
No. Going live, editing a popup that’s live, deleting a popup and Klaviyo changes all wait for you to click Confirm on a card in the chat. Popups Ady makes start as drafts, switched off.
Can Ady see the emails my popup collects?
No. Ady works from counts and rates, like how many shoppers saw each screen. It can’t see shoppers’ emails, names or phone numbers. Your leads stay on the Leads page.
Is my store data used to train AI?
No. Your store data goes to Anthropic, our AI provider, only to answer your question, and it isn’t used to train models. See our privacy policy.
How many credits do I get?
150 credits to try on the Free plan (they last 30 days from Ady’s first answer), 1,000 credits during a paid plan’s free trial, 1,000 credits a month on Starter and Grow, and no credit count on Pro. The ring on Ady’s page shows what’s left.
Can I still edit popups myself?
Yes. A popup Ady makes is a normal popup in the Popups tab. Open it in the editor and change anything, the same as one you built by hand.

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