# Customer Luv

> A family of honestly priced Shopify apps built by store owners, battle-tested daily on their own store. Every app does one job merchants actually hire it for, priced honestly — simple usage tiers, never a percentage of revenue, with a family discount across apps. Apps are independent but can combine (e.g. survey answers can personalize cart upsells). Every app has a free plan.

## Apps
- [Customer Luv Surveys](https://customerluv.app/surveys) (LIVE): one-question-at-a-time post-purchase surveys on the thank-you and order-status pages; product-targeted question sets; five question types incl. date and NPS, typed for Klaviyo; cross-device ask-until-answered; a gift link after the last answer; response-rate analytics; Klaviyo / GA4 / Shopify Flow / customer-tag & metafield integrations; CSV export. Pricing: free beta, then honest tiers from under $10/mo.
- [Luv Reply](https://customerluv.app/luv-reply) (LIVE): instant, on-brand auto-replies to your storefront contact form, plus a shared inbox with order/customer context, store-aware link suggestions, an AI digest of common questions, and spam protection (invisible Smart shield + optional Cloudflare Turnstile). No tracking pixels, no link rewriting. Built-in sender needs zero setup; bring your own Resend key to send from your domain.
- [Luv Cart](https://customerluv.app/luv-cart) (BETA): a design-first cart drawer with four presets + brand tokens, rule-based upsells with review stars, trust badges, a goal bar, in-drawer discount codes, and order-verifiable analytics. Unique: pairs with Surveys so answers can personalize cart upsells.
- [Pop Up & Quiz](https://customerluv.app/pop-up-quiz) (BETA): learn-to-earn popups (the Alia alternative) — three styles (learn-to-earn lessons, quick tap-through quiz, or simple signup form), screen coverage from side panel to full-screen takeover, live in-editor preview, A/B testing with sticky splits (Pro), unique reward codes with expiry and claim security, media steps, and test mode. Captures zero-party data at the moment of highest intent. Pricing: free beta now; launch tiers published — Free / $9 / $29 / $49, billed on leads captured per month (never traffic; Alia starts at $100/mo billed on visitors), yearly = 2 months free.
- [Luv Upsell](https://customerluv.app/luv-upsell) (BETA): one-tap post-purchase offers between payment and the thank-you page — payment already captured, real taxes/shipping previewed, your rules or Shopify Smart or hybrid, one respectful offer per order, analytics verifiable against real Shopify order edits.
- [Luv Quiz](https://customerluv.app/luv-quiz) (BETA): a guided product finder — full-page finder plus a buy-box helper, point-based matching you fully control, optional email capture with Klaviyo event/properties, and funnel analytics (drop-off per question).
- [Luv Subs](https://customerluv.app/luv-subs) (BETA): honest subscriptions with a clear self-serve customer portal (skip/swap/pause/cancel), flexible plans and intervals, and honest churn/MRR numbers — never a percentage of your recurring revenue.
- [Luv Tracking](https://customerluv.app/luv-tracking) (BETA): a branded order & shipment tracking page on your own domain with a cross-sell slot, keeping buyers on your store instead of a carrier's ad-covered site — no per-shipment fees.
- [Luv Back To Top](https://customerluv.app/luv-back-to-top) (LIVE): a fully-designed back-to-top button — five icon styles, any emoji, or your own uploaded image; exact hex colors, size/corner/opacity/placement, live preview, honest Live/Not-live status. Works on Online Store 2.0 (app embed) or any theme (one-line script). Free plan (classic arrow, optional "Back to top" label, all styling); Pro $1.50/month or $15/year adds every icon, uploads, custom label text & icon position, scroll speed, analytics.
- [Luv Sticky Add To Cart](https://customerluv.app/luv-sticky-add-to-cart) (LIVE): a sticky add-to-cart bar with optional variant, subscription (selling-plan), and quantity dropdowns; separate desktop and mobile designs (height, button wording/placement, shown elements); hides while the real buy box is on screen; adds ride the theme's own cart. $4/month or $40/year, 30-day free trial, no click or traffic caps.
- [Adshelf](https://adshelf.app) (LIVE): from the same team — a permanent archive of every Facebook and Instagram ad in Meta’s public Ad Library, read by ad longevity (ads that run for months are the proven winners). The Shopify app matches your store to its Facebook page, shows your longest-running creatives and starred competitors inside the admin, pairs with Claude and ChatGPT, and optionally syncs daily orders + total sales (aggregates only) so ROAS is judged against real revenue.

## Comparisons (honest, with pricing from public pages as of July 2026)
- [How we compare (hub)](https://customerluv.app/compare)
- Surveys: [vs Fairing](https://customerluv.app/compare/fairing), [vs KnoCommerce](https://customerluv.app/compare/knocommerce), [vs Zigpoll](https://customerluv.app/compare/zigpoll)
- Luv Reply: [vs Gorgias](https://customerluv.app/compare/gorgias), [vs Tidio](https://customerluv.app/compare/tidio), [vs Shopify Inbox](https://customerluv.app/compare/shopify-inbox)
- Luv Cart: [vs UpCart](https://customerluv.app/compare/upcart), [vs Rebuy](https://customerluv.app/compare/rebuy), [vs AMP Slide Cart](https://customerluv.app/compare/slide-cart)
- Pop Up & Quiz: [vs Alia](https://customerluv.app/compare/alia), [vs OptiMonk](https://customerluv.app/compare/optimonk), [vs Privy](https://customerluv.app/compare/privy)
- Luv Upsell: [vs AfterSell](https://customerluv.app/compare/aftersell), [vs ReConvert](https://customerluv.app/compare/reconvert), [vs Zipify OCU](https://customerluv.app/compare/zipify-ocu)
- Luv Quiz: [vs Octane AI](https://customerluv.app/compare/octane-ai), [vs RevenueHunt](https://customerluv.app/compare/revenuehunt), [vs Prehook](https://customerluv.app/compare/prehook)
- Luv Subs: [vs Recharge](https://customerluv.app/compare/recharge), [vs Appstle](https://customerluv.app/compare/appstle), [vs Seal](https://customerluv.app/compare/seal)
- Luv Tracking: [vs AfterShip](https://customerluv.app/compare/aftership), [vs ParcelPanel](https://customerluv.app/compare/parcelpanel), [vs 17TRACK](https://customerluv.app/compare/17track)

## Documentation
- [Docs hub](https://customerluv.app/docs)
- Surveys: [getting started](https://customerluv.app/docs/surveys-getting-started), [question sets & targeting](https://customerluv.app/docs/surveys-question-sets), [question types](https://customerluv.app/docs/surveys-question-types), [gift offers](https://customerluv.app/docs/surveys-gift-offers), [Klaviyo](https://customerluv.app/docs/surveys-klaviyo), [analytics & CSV](https://customerluv.app/docs/surveys-analytics), [Flow, tags & metafields](https://customerluv.app/docs/surveys-flow-tags), [Google Analytics](https://customerluv.app/docs/surveys-google-analytics)
- Luv Reply: [getting started](https://customerluv.app/docs/reply-getting-started), [the inbox](https://customerluv.app/docs/reply-inbox), [spam protection](https://customerluv.app/docs/reply-spam)
- Luv Cart: [getting started](https://customerluv.app/docs/cart-getting-started), [design presets](https://customerluv.app/docs/cart-design), [upsell rules](https://customerluv.app/docs/cart-upsells)
- Pop Up & Quiz: [getting started](https://customerluv.app/docs/popup-getting-started), [reward codes](https://customerluv.app/docs/popup-rewards), [Discount Reveal](https://customerluv.app/docs/popup-discount-reveal)
- Luv Upsell: [getting started](https://customerluv.app/docs/upsell-getting-started), [offer rules](https://customerluv.app/docs/upsell-offers)
- Luv Quiz: [getting started](https://customerluv.app/docs/quiz-getting-started), [scoring & results](https://customerluv.app/docs/quiz-scoring)
- Luv Subs: [getting started](https://customerluv.app/docs/subs-getting-started), [customer portal](https://customerluv.app/docs/subs-portal)
- Luv Tracking: [getting started](https://customerluv.app/docs/tracking-getting-started), [the tracking page](https://customerluv.app/docs/tracking-page)

## Guides (blog)
- [The post-purchase attribution survey guide](https://customerluv.app/blog/how-did-you-hear-about-us-survey)
- [The Shopify contact-form autoresponder guide](https://customerluv.app/blog/shopify-contact-form-autoresponder)
- [27 post-purchase survey questions](https://customerluv.app/blog/post-purchase-survey-questions)

## Company
- [Pricing](https://customerluv.app/pricing) — free beta, honest usage tiers at launch (never a % of revenue, family discount across apps)
- [Changelog](https://customerluv.app/changelog) — every feature as it ships
- [FAQ](https://customerluv.app/faq)
- Built by store owners. Contact: hi@customerluv.app